1. What Are Cookies?
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners useful information about how their site is used.
2. How We Use Cookies
Ferro Labs uses cookies and similar tracking technologies (such as local storage and session storage) for the following purposes:
| Category | Purpose | Examples |
|---|---|---|
| Strictly Necessary | Enable core functionality such as authentication sessions and CSRF protection. Cannot be disabled. | session_token, csrf_token |
| Functional | Remember your preferences such as theme, language, and sidebar state. | ui_theme, sidebar_open |
| Analytics | Understand how visitors interact with our site so we can improve it. Data is aggregated and anonymised. | _ga, _ga_* |
| Marketing | Used to deliver relevant advertisements and measure campaign effectiveness. Only applied with your explicit consent. | _fbp, hubspotutk |
3. Third-Party Cookies
Some cookies on our site are set by third-party services we use. These include:
- Google Analytics 4 — aggregated, anonymised analytics running in consent mode. Analytics cookies are only set after you accept via the cookie banner.
- Stripe — payment processing. Stripe may set cookies to prevent fraud and improve reliability of its service.
- Intercom — customer support chat widget (only on logged-in dashboard pages).
Ferro Labs does not control these third-party cookies. Please refer to the respective providers' privacy and cookie policies for more information.
4. Managing Cookies
You can control and manage cookies in several ways:
- Cookie consent banner — when you first visit our site, you can accept or decline non-essential cookies.
- Browser settings — most browsers allow you to refuse or delete cookies. Consult your browser's help documentation for instructions.
- Opt-out links — for analytics providers, you can opt out directly via their opt-out tools.
Please note that disabling certain cookies may affect the functionality of our Service. Strictly necessary cookies cannot be disabled as they are required for the Service to operate.
5. Cookie Retention
Session cookies are deleted when you close your browser. Persistent cookies remain on your device for the period specified in the cookie (typically between 30 days and 2 years) or until you delete them manually.
6. Changes to This Policy
We may update this Cookie Policy periodically to reflect changes in our practices or applicable law. We will notify you of material changes by updating the date at the top of this page.
7. Contact Us
If you have questions about our use of cookies, please contact us at privacy@ferrolabs.ai. You may also review our full Privacy Policy.